Uber Australia

Wrapping up 2019

In this podcast we hear from Anoop, an experienced driver-partner from Melbourne about wrapping up a busy Super Season and preparing for the quieter month of January.

How airport trips work

Chances are you’ve driven at an airport. But do you know about all of the dedicated features – from Rematch to Priority Queue access – designed to improve your airport experience? Or are you curious how the virtual queue works? In this episode, Kim from the Operations team runs us through the ins and outs of driving at airports. 

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How does Uber review incident reports?

When a rider or driver-partner reports an incident - how does Uber review the report? Elly from the Trust & Safety Team returns to the podcast to answer this, and also answers a bonus question about why the Uber app might ask you to take an additional selfie from time to time.

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Victoria Police on keeping people safe

In this episode, we sit down with Detective Sergeant Ben Boulton from Victoria Police to understand what role Uber driver-partners can play in preventing sexual offences from occurring. While there is some content specific to Victorian state laws, the general themes apply across Australia and New Zealand.

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Accidents & Insurance

How does insurance work if you’re involved in an accident while driving on the Uber platform? In this episode, we sit down with Elly from the Trust and Safety team to talk through it. Here's some of the links she mentioned:

Partner Support Package: t.uber.com/partnersupportaustralia 

ANCAP & Vehicle Safety: t.uber.com/ancap 

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Improving pickups

Have you ever had a rider request a ride from a tricky spot? On this podcast, we provide a quick update on how we are using technology to guide riders to a safer spot nearby. 

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Uber Pro & sharing the road with e-bikes and scooters

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Redbook on Purchasing a Vehicle & Bridgestone on Maintaining your Tyres

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Disclaimer: The views, information, or opinions expressed in this podcast series are solely those of the guests involved and do not necessarily represent those of Uber. Uber is not responsible and does not verify for accuracy any of the information contained in this podcast series available for listening on this site. The primary purpose of this podcast series is to educate and inform.

Splend & Maven on the benefits of renting

To submit a question or give feedback on the podcast - visit t.uber.com/anzpodcasts

Disclaimer: The views, information, or opinions expressed in this podcast series are solely those of the guests involved and do not necessarily represent those of Uber. Uber is not responsible and does not verify for accuracy any of the information contained in this podcast series available for listening on this site. The primary purpose of this podcast series is to educate and inform.

Introducing Uber Premium

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To learn more about Uber Premium, head to t.uber.com/AUpremium

ICC Cricket World Cup Competition, In-app statistics & Uber Vouchers

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Flex Pay and Q&A with Lucas, Head of the Driver Team

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Cleaning fees, Navigation and Q&A

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Tipping, UberX Plus & UberXL

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A look into 2019 with General Manager Susan Anderson

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Being inclusive to riders with a disability

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Maximising Earnings in the Busy Season, See You Soon, and Q&A

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Safety Toolkit, UberPool, and the New Driver App

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Upfront Fares, Momentum, and the New Driver App

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Hearing from Uber Support

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